Privacy & Policy

Effective Date: 23-04-2026 1. Introduction Welcome to Natural Dairy Industries. We are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or use naturaldairyindustries.com. 2. Information We Collect a. Personal Information Name Email address Phone number Delivery address Any details provided during order placement or inquiries b. Payment Information Transaction details (amount, date, status) Billing information Note: We do not store your debit/credit card details, UPI PINs, or net banking credentials. Payments are processed through secure third-party gateways. c. Technical Information IP address Device type and browser details Website usage data (cookies, logs) 3. How We Use Your Information We use your information to: Process and deliver your orders Manage payments and billing Communicate order updates and customer support Improve our products, services, and website experience Send promotional offers (only with your consent) Comply with legal and regulatory requirements 4. Sharing of Information We do not sell or rent your personal data. However, we may share your information with: Delivery and logistics partners Payment gateway providers for secure transactions Service providers assisting in website operations Government or regulatory authorities when required by law 5. Data Security We implement reasonable security practices to protect your personal data from unauthorized access, misuse, or disclosure. However, no online platform can guarantee absolute security. 6. Data Retention Your personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. 7. Your Rights You have the right to: Access and review your personal data Request corrections or updates Request deletion of your data (subject to legal requirements) 8. Cookies & Tracking Technologies We use cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser. 9. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. 10. Children’s Privacy Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. 11. Changes to Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.